The Mercator Briefing

How to Win in a Converged World? Put the Customer at the Center

To win in the converged world, companies must move from a technology-centric approach to innovation to a customer-centric approach to innovation. In 50+ meetings and interviews with senior executives of technology businesses around the world over the last two years this has been a consistent theme 
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An integrated communications experience – tomorrow’s fixed mobile combinations
Network operators need to combat heightened voice competition by creating propositions that exploit the strengths of both mobile/cellular and fixed-line telephony… Click here to read the full text

Effective Mobile Marketing with Needs-based Segmentation
Leading mobile players are becoming increasingly customer-focused, but current segmentation approaches do not go far enough. Effective needs-based segmentation is the answer and can be a powerful catalyst for change… Click here to read the full text


News

Charles Gildehaus comments on mobile commerce and payment in the US in Mobilians press release.
16 July 2007
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Mercator Partners announces two new partners to join Boston office.

14 March 2007
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Mercator Partners announces convergence study sponsorship by CTIA.
19 Jan 2006
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Mercator Partners reports a CTIA WIC presentation on convergence.
13 March 2005
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Mercator Partners opens third US office.
18 Aug 2003
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Michigan lauded for best broadband strategy.
17 July 2003
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Mercator Partners expands with opening of London office.
12 Dec 2002
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Mercator Partners selected by Broadband Authority to develop strategy
26 Oct 2002
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Mercator Partners releases CTIA Wireless Internet Caucus Manifesto.
Mar 2002
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